FAQ

Bangkok Health Service offers comprehensive medical tourism services including health checks, surgery planning, wellness treatments, and private guided tours through selected partners. We also provide 24/7 support, appointment booking, accommodation arrangements, transport services, travel planning, and visa assistance.

You can book an appointment for a preliminary examination online if you are not in Bangkok. After this preliminary examination, a personalized treatment plan will be created for you.

We offer a variety of medical treatments including health checks, various surgeries, and wellness treatments. Specific treatment options can be discussed during your preliminary examination.

Yes, we can help you combine your medical treatment with a wellness stay or a visit to other places in Thailand. We offer customized travel planning as part of our packages.

Yes, we arrange hotel or resort stays that meet your preferences for facilities and price. We usually recommend accommodations close to your treatment site.

Yes, our treatment packages include transport from and to the airport as well as all treatment appointments. Transport can also be booked individually if needed.

When you enter Thailand, you automatically receive a 30-day tourist visa. If your treatment requires a longer stay, we will assist with the visa extension as part of our package deal.

We provide 24/7 support, including a full-time phone service and an on-call team to assist you when you are in Bangkok. Our goal is to ensure you have a comfortable and worry-free experience.

Yes, we organize wellness trips through our selected partners. These trips can be customized to include various wellness treatments and activities that promote relaxation and rejuvenation.

Yes, Thailand is known for its high standards of medical care. Many hospitals and clinics in Thailand are internationally accredited and employ highly trained and experienced medical professionals. We work with trusted medical partners to ensure you receive safe and effective treatment.

All doctors we work with are fully certified and have extensive experience in their respective fields. Many have received training and certifications from internationally recognized institutions. We carefully select our medical partners to ensure the highest quality of care.

Most medical staff in Thailand’s major hospitals and clinics speak English. Additionally, Bangkok Health Service provides support to help bridge any language gaps, ensuring clear communication throughout your treatment.

Medical treatment in Thailand is often significantly more affordable compared to Western countries, without compromising on quality. We provide transparent pricing and comprehensive packages to ensure you know what to expect.

Your safety and well-being are our top priorities. In the unlikely event that something goes wrong, our 24/7 support team is available to assist you immediately. We also work closely with our medical partners to address and resolve any issues promptly.

We coordinate with your medical team to provide detailed post-treatment care instructions. If necessary, we can arrange follow-up appointments and provide support for any aftercare needs. We also offer virtual consultations for follow-up care once you return home.

As with any medical procedure, there are inherent risks. Traveling for treatment adds considerations such as travel fatigue and adjusting to a new environment. However, our comprehensive services, including transport and accommodation arrangements, are designed to minimize these risks and provide a smooth experience.

Coverage for international medical treatment varies by insurance provider and policy. We recommend checking with your insurance company to understand your coverage. We can assist with providing the necessary documentation for insurance claims.

We provide detailed guidelines to help you prepare for your trip, including what to pack, travel tips, and pre-treatment instructions. Our team is available to answer any questions and ensure you are well-prepared for your journey.

Yes, you are welcome to bring a companion to support you during your treatment. We can assist with travel arrangements, accommodation, and any other needs for both you and your companion.

We prioritize your privacy and confidentiality in all our services. Your medical information is handled with the utmost care and in compliance with international privacy standards.

 

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