FAQ
What services does Bangkok Health Service provide?
Bangkok Health Service offers comprehensive medical tourism services including health checks, surgery planning, wellness treatments, and private guided tours through selected partners. We also provide 24/7 support, appointment booking, accommodation arrangements, transport services, travel planning, and visa assistance.
How do I book an appointment with Bangkok Health Service?
You can book an appointment for a preliminary examination online if you are not in Bangkok. After this preliminary examination, a personalized treatment plan will be created for you.
What kind of medical treatments do you offer?
We offer a variety of medical treatments including health checks, various surgeries, and wellness treatments. Specific treatment options can be discussed during your preliminary examination.
Can I combine my medical treatment with a vacation in Thailand?
Yes, we can help you combine your medical treatment with a wellness stay or a visit to other places in Thailand. We offer customized travel planning as part of our packages.
Do you provide accommodation arrangements?
Yes, we arrange hotel or resort stays that meet your preferences for facilities and price. We usually recommend accommodations close to your treatment site.
Is transport included in the treatment package?
Yes, our treatment packages include transport from and to the airport as well as all treatment appointments. Transport can also be booked individually if needed.
Do I need a visa to receive treatment in Thailand?
When you enter Thailand, you automatically receive a 30-day tourist visa. If your treatment requires a longer stay, we will assist with the visa extension as part of our package deal.
What kind of support can I expect during my stay?
We provide 24/7 support, including a full-time phone service and an on-call team to assist you when you are in Bangkok. Our goal is to ensure you have a comfortable and worry-free experience.
Do you offer wellness trips?
Yes, we organize wellness trips through our selected partners. These trips can be customized to include various wellness treatments and activities that promote relaxation and rejuvenation.
Is it safe to receive medical treatment in Thailand?
Yes, Thailand is known for its high standards of medical care. Many hospitals and clinics in Thailand are internationally accredited and employ highly trained and experienced medical professionals. We work with trusted medical partners to ensure you receive safe and effective treatment.
How do I know if the doctors are qualified?
All doctors we work with are fully certified and have extensive experience in their respective fields. Many have received training and certifications from internationally recognized institutions. We carefully select our medical partners to ensure the highest quality of care.
What about language barriers?
Most medical staff in Thailand’s major hospitals and clinics speak English. Additionally, Bangkok Health Service provides support to help bridge any language gaps, ensuring clear communication throughout your treatment.
How does the cost of treatment in Thailand compare to other countries?
Medical treatment in Thailand is often significantly more affordable compared to Western countries, without compromising on quality. We provide transparent pricing and comprehensive packages to ensure you know what to expect.
What should I do if something goes wrong during my treatment?
Your safety and well-being are our top priorities. In the unlikely event that something goes wrong, our 24/7 support team is available to assist you immediately. We also work closely with our medical partners to address and resolve any issues promptly.
How do I handle post-treatment care and follow-up?
We coordinate with your medical team to provide detailed post-treatment care instructions. If necessary, we can arrange follow-up appointments and provide support for any aftercare needs. We also offer virtual consultations for follow-up care once you return home.
Are there any risks associated with traveling for medical treatment?
As with any medical procedure, there are inherent risks. Traveling for treatment adds considerations such as travel fatigue and adjusting to a new environment. However, our comprehensive services, including transport and accommodation arrangements, are designed to minimize these risks and provide a smooth experience.
Will my health insurance cover treatment in Thailand?
Coverage for international medical treatment varies by insurance provider and policy. We recommend checking with your insurance company to understand your coverage. We can assist with providing the necessary documentation for insurance claims.
How do I prepare for my trip to Thailand for medical treatment?
We provide detailed guidelines to help you prepare for your trip, including what to pack, travel tips, and pre-treatment instructions. Our team is available to answer any questions and ensure you are well-prepared for your journey.
Can I bring a companion with me during my treatment?
Yes, you are welcome to bring a companion to support you during your treatment. We can assist with travel arrangements, accommodation, and any other needs for both you and your companion.
How do you ensure privacy and confidentiality?
We prioritize your privacy and confidentiality in all our services. Your medical information is handled with the utmost care and in compliance with international privacy standards.