FAQ

Bangkok Health Service offers comprehensive medical tourism services including health checks, surgery planning, wellness treatments, and private guided tours through selected partners. We also provide 24/7 support, appointment booking, accommodation arrangements, transport services, travel planning, and visa assistance.

  • Visit the Website: Head over to Bangkok Health Service for an overview of available services.

  • Choose a Service: Select the type of service you’re interested in, such as a health check-up, surgery planning, wellness treatments, or private tours.

  • Preliminary Examination: Bangkok Health Service offers the option to book an appointment for a preliminary examination, which can be done online if you are not in Bangkok.

  • Contact Bangkok Health Service team via phone or email for any questions or to set up an appointment. The team assists with planning, booking, and accommodation arrangements if necessary.

  • Appointment Confirmation: After the preliminary examination, a treatment plan will be created for you. Your appointment and treatment details will be confirmed through email.

  • Personalized Packages: If you need additional services like transport or accommodation, these can be arranged as part of your treatment package.

Bangkok Health Service offers a variety of medical treatments including health checks, various surgeries, and wellness treatments. Specific treatment options can be discussed during your preliminary examination.

Yes, Bangkok Health Service can help you combine your medical treatment with a wellness stay or a visit to other places in Thailand. We offer customized travel planning as part of our packages.

Yes, Bangkok Health Service arrange hotel and resort stays that meet your preferences for facilities and price. We usually recommend accommodations close to your treatment site.

Yes, the treatment packages include transport from and to the airport as well as all treatment appointments. Transport can also be booked individually if needed.

When you enter Thailand, you automatically receive a 30-day Visa on arrival. If your treatment requires a longer stay, we will assist with the visa extension as part of our package deal.

Bangkok Health Service provides 24/7 support for clients, including a full-time phone service and an on-call team to assist you when you are in Bangkok. Our goal is to ensure you have a comfortable and worry-free medical experience in Thailand.

Yes, we organize wellness trips through our selected partners. These trips can be customized to include various wellness treatments and activities that promote relaxation and rejuvenation.

Yes, Thailand is known for its high standards of medical care. Many hospitals and clinics in Thailand are internationally accredited and employ highly trained and experienced medical professionals. We work with trusted medical partners to ensure you receive safe and effective treatment.

All doctors and hospitals we work with in Thailand are fully certified and have extensive experience in their respective fields. Doctors have training and certifications from internationally recognized institutions. Bangkok Health Service selects the highest qualified medical partners to ensure the highest quality of care.

Medical staff in Thailand’s major hospitals and clinics speak English. Additionally, Bangkok Health Service provides support to help bridge any language gaps, ensuring clear communication between patients and hospitals.

Medical treatment in Thailand is often significantly more affordable compared to Western countries, without compromising on quality. Bangkok Health Service provide transparent pricing and comprehensive packages to ensure you know what to expect.

In the unlikely event that something goes wrong, our 24/7 support team is available to assist you immediately. We also work closely with our medical partners to address and resolve any issues promptly.

Bangkok Health Service coordinate with your medical team to provide detailed post-treatment care instructions. If necessary, we can arrange follow-up appointments and provide support for any aftercare needs while in Thailand.

As with any medical procedure, there are inherent risks. Traveling for treatment adds considerations such as travel fatigue and adjusting to a new environment. However, our comprehensive services, including transport and accommodation arrangements, are designed to minimize these risks and provide a smooth experience.

Coverage for international medical treatment varies by insurance provider and policy. We recommend checking with your insurance company to understand your coverage. We can assist with providing the necessary documentation for insurance claims.

Bangkok Health Service provides detailed guidelines to help you prepare for your trip, including what to pack, travel tips, and pre-treatment instructions. Our team is available to answer any questions and ensure you are well-prepared for your journey.

Yes, you are welcome to bring a companion to support you during your treatment in Thailand. We assist with travel arrangements, accommodation, and any other needs for both you and your companion.

Bangkok Health Service prioritize your privacy and confidentiality in all our services. Your medical information is handled with the utmost care and in compliance with international privacy standards.

The expected waiting time for appointments depends on the type of treatment and the hospital or clinic you choose. In most cases, appointments are scheduled within a few days to a week. For urgent medical needs, Bangkok Health Service prioritize your case and can often arrange same-day or next-day appointments.

Yes, you can cancel or reschedule your appointment by contacting us directly via phone or email. We recommend informing us at least 72 hours in advance so we can adjust the schedule with the hospital or clinic accordingly. Rescheduling is hassle-free, and we will work with you to find the best alternative time. Cancellation and rescheduling might trigger additional fees.

Thailand does not generally require vaccinations for travelers, but it’s advisable to be up-to-date on routine vaccines such as measles, mumps, rubella (MMR), and diphtheria-tetanus-pertussis. Depending on your specific medical condition and the regions you plan to visit, vaccinations like hepatitis A, hepatitis B, typhoid, or Japanese encephalitis may be recommended. Please consult your healthcare provider before traveling.

Bangkok Health Service accept various payment methods including major credit cards (Visa, Mastercard, and American Express), bank transfers, and PayPal. Payment is done through our payment page.

Yes, Bangkok Health Service offer telemedicine consultations to assess your medical condition and provide preliminary advice before you travel to Thailand. This service allows you to discuss your case with a doctor, get a treatment plan, and make an informed decision about your upcoming medical trip.